Free shipping on orders of $150+ or $5 flat-rate shipping on all U.S. orders.

FAQs

FAQs

How do I hang the piece?

We tried to make this as simple as possible, but there are screws involved, so we made a short video to help you.

Can I have a custom creature made?

At the moment, we are keeping to the 12 kin, but in the future we would like to create a creature for you. We can not do a likeliness of a pet though.

What is the paint and sealant you use?

The creatures are painted on wood using acrylic paints. They are not sealed so it's best not to put them outdoors.

Where do the creature designs come from?

They were inspired by early animal art seen in Byzantine and Romanesque churches. Then they took on other characteristics when cut out with a scroll saw, but they stay true to the original family traits

How much is shipping?

No matter where you are in the US, shipping is $3.78 for USPS First Class Mail. Outside of the US, shipping is a flat rate of $10. However, if you spend over $150, shipping is free worldwide!

Can I expedite my order?

Please email Bez and Kin if you need priority mailing. These are hand painted and assembled, so we would need to prioritize orders.

I placed an order!

Please give your order up to two weeks for delivery. The pieces are hand crafted and not to be rushed. The kin are worth the wait.

I haven’t received my order yet.

If you haven't received your package and it's been over two weeks, please email us with your name and order number. Thanks for your patience! A note for international customers: Occasionally overseas shipments will take a longer time due to the delivery country’s customs. Each customs office is different and Bez & Kin is not responsible for any fees or tariffs.